CMS Training Institute

The CMSTI has been training professionals and members of the community in negotiation, conflict resolution and mediation skills for over 25 years. The agency began designing court diversion programs for youth and families and developed many creative approaches to empower people in crisis to make more effective decisions for themselves and their families. The empowerment models included mentors, mediators and school peer mediators. Each new program expanded the models and materials to train professionals and the public in empowering facilitative skills.

In addition to three curricula certified by the Office of Court Administration, we have developed applications within the child welfare, education, youth services, juvenile justice and homeless services systems. These models complement social work, education, probation, child protective and other professional services. The strategies employed foster more collaborative environments and all types of groups: work teams, youth groups, community organizations, profits and non-profit organizations as well as families. The skills and strategies we offer can be adapted to make any environment or set of relationships more able to negotiate crises, resolve conflicts or manage change.

For more information, please contact the Training Institute
Phone:718-523-6868 EXT. 261

Office of Court Administration Certified Training

  • Community Mediation Training (40 hours)
  • Custody-Visitation (Parenting) Mediation (15 hours)
  • Parent-Child Mediation (15 hours)

Child Welfare Training

  • Mediation Skills for Social Workers
  • Group Conferencing
  • Conflict Resolution Skills in Residences

Juvenile Justice Youth Traning

  • Conflict Resolution Skills for Youth
  • Training the Trainers of Youth
  • Peer Mediation Training

Youth Development Training

  • Training Youth Mentors
  • Goal Setting
  • Mediation Skills
  • Advocacy Skills
  • Youth Leadership Skills
  • Negotiation Skills

Organization Training

  • Conflict Management
  • The Manager as Mediator
  • Situational Leadership (Supervisory Model)
  • Facilitation Skills

School-Based Traning

The New York City Department of Education has awarded CMS contracts to provide Student Support Training, School Leadership Team Training and Violence Prevention/Intervention Services to its schools for the past 16 years. Student support programs have been developed for Crossroads JHS and Murray Bertram HS in Manhattan, Beach Channel HS in Queens and MS 246, IS 55 and IS 271 in Brooklyn.

We have also managed several professional development training series for DOE teachers and guidance/counseling staff. Recent series titles have included: Preventing Acts of Violence, Conflict Management within the School Environment and Classroom Coaching for Teachers.

Youth Training Modules

  • Peer Mediation Program
  • Mentoring
  • Youth Leadership Development

Staff/Administration Training Modules

  • Administrators as Mediators
  • Building Effective Parent-Professional Partnerships
  • Understanding, Instituting and Managing change
  • Becoming High Functioning Teams
  • Conducting Effective Meetings

Parent Training Modules

  • Negotiating Effectively With Your Child
  • Negotiating Effectively For Your Child
  • Building Effective Parent-Professional Partnerships

Training for All Audiences

  • Conflict Resolution
  • Diversity and Power
  • Communication Skills
  • Mediation Skills
  • Anger Management
  • Negotiating Effectively